プライバシーポリシー

Privacy Policy

BAMBOOST Co., Ltd. (hereinafter referred to as "the Company") handles personal information obtained through the online shop "BAMBOOST" (hereinafter referred to as "this Site") operated by the Company, in compliance with the Act on the Protection of Personal Information and other relevant laws and regulations. The Company establishes this Privacy Policy (hereinafter referred to as "this Policy") as follows and strives for appropriate management and protection.

Article 1 (Information Collected)

The Company may collect the following information in the operation of this Site and the provision of services:

・Name
・Address
・Postal code
・Telephone number
・Email address
・Order details and purchase history
・Information necessary for product delivery
・Inquiry details
・Payment-related information
・IP address
・Cookie and other identification information
・Device information, browser information
・Browsing history and usage history of this Site
・Other information necessary for the provision of this Service

Article 2 (Purpose of Use of Personal Information)

The Company uses the personal information obtained for the following purposes:

・Accepting, confirming, and managing product orders
・Shipping and delivering products
・Payment processing and identity verification
・Communicating regarding order details, payment status, shipping status, etc.
・Responding to returns, exchanges, refunds, cancellations, etc.
・Responding to inquiries
・Providing after-sales services
・Improving the quality of products and services
・Analyzing usage of this Site and improving services
・Preventing or investigating unauthorized use, fraudulent orders, or other illegal activities
・Informing customers about the Company's products, services, campaigns, etc.
・Delivering advertisements and measuring advertising effectiveness
・Performing necessary actions under laws and regulations
・Purposes incidental to the above usage purposes

Article 3 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without the consent of the individual, except as permitted by laws and regulations.

However, the Company may provide necessary information to delivery companies, payment service providers, EC platform providers, and other subcontractors to the extent necessary for product delivery, payment processing, EC site operation, system management, access analysis, and other provision of this Service.

Additionally, information may be provided in accordance with laws and regulations when disclosure is requested based on laws, or when it is necessary for the protection of human life, body, or property and it is difficult to obtain the individual's consent.

Article 4 (Use of Shopify)

This Site is operated using an EC platform provided by Shopify.

Some of the information collected when you use this Site may be processed by Shopify and its related services to the extent necessary for the operation of this Site, order processing, payment, security, and other service provision.

For the handling of personal information by Shopify, please check the privacy policy, etc., established by Shopify.

Article 5 (Regarding Payment Information)

This Site may use credit card payments and other external payment services.

Payment information such as credit card numbers entered by customers is appropriately processed by the payment service provider.

The Company does not directly obtain or store complete card information such as credit card numbers, except when necessary for payment processing.

The payment methods and payment services used follow the information displayed on this Site.

Article 6 (Provision of Information to Delivery Companies)

In order to deliver the products ordered, the Company will provide the customer's name, address, postal code, telephone number, and other necessary information to the delivery company to the extent necessary for delivery.

This information is used for the delivery of products and tasks incidental to delivery.

Article 7 (Use of Cookies, etc.)

This Site may use cookies and similar technologies for the purpose of improving customer convenience, understanding the usage status of this Site, improving services, delivering advertisements, and measuring advertising effectiveness.

Cookies are information stored on your browser or device when you visit a website.

Customers can restrict or disable the use of cookies by changing their browser settings.

However, if cookies are disabled, some functions of this Site may not be available normally.

Article 8 (Access Analysis and Advertising Services)

The Company may use access analysis services and advertising services to understand the usage status of this Site, improve services, and measure advertising effectiveness.

In these services, information such as the customer's access information to this Site, browsing information, and device information may be collected using cookies, etc.

When the Company uses Google Analytics, Google Ads, Meta, or other external services, the acquired information is handled based on the privacy policy, etc., of each service provider.

Article 9 (Security Management of Personal Information)

The Company takes necessary and appropriate security management measures to prevent unauthorized access, loss, leakage, destruction, damage, falsification, etc., of the acquired personal information.

Furthermore, when entrusting the handling of personal information to external parties, the Company exercises necessary and appropriate supervision.

Article 10 (Storage of Personal Information)

The Company appropriately stores personal information for the period necessary to achieve the purpose of use or for the period required by law.

Personal information that is no longer needed will be deleted or anonymized by appropriate methods, except where storage is required by law or other circumstances.

Article 11 (Disclosure, Correction, Suspension of Use, etc. of Personal Information)

If a customer requests disclosure, correction, addition, deletion, suspension of use, elimination, or other requests recognized by law regarding personal information held by the Company, the Company will respond appropriately in accordance with relevant laws and regulations after confirming the identity of the person.

If you wish to do so, please contact the inquiry desk at the end of this Policy.

Article 12 (Personal Information of Minors)

When a minor uses this Site, please do so after obtaining the consent of a guardian or legal representative if necessary.

Article 13 (Links to External Sites)

This Site may contain links to websites operated by third parties.

Regarding the handling of personal information on linked websites, the privacy policy, etc., established by the operator of each website applies, not that of the Company.

Article 14 (Compliance with Laws and Regulations)

The Company complies with the Act on the Protection of Personal Information and other applicable relevant laws, regulations, and guidelines regarding the handling of personal information.

Article 15 (Changes to Privacy Policy)

The Company may change this Policy as necessary due to amendments to laws, changes in service content, or other reasons.

The changed Privacy Policy will be applied from the time it is posted on this Site.

In the case of significant changes, we will notify you on this Site as necessary.

Article 16 (Inquiry Desk)

For inquiries regarding the handling of personal information, this Policy, or requests for disclosure, correction, or suspension of use of personal information, please contact the following:

Business Name:
BAMBOOST Co., Ltd.

Address:
1F, 3-7-8 Toneri, Adachi-ku, Tokyo 121-0831

Email address:
sales@bamboost.co.jp

Date of Establishment: September 1, 2026

BAMBOOST Co., Ltd.